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Terms Of Use

Privacy Policy
 

AnalystSoft respects your privacy and is committed to protecting it. Below is information outlining our continued support for the responsible management of consumer information.

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AnalystSoft obtains some types of non-personally identifiable information such as your IP address, your browser type, or the type of computer operating system you use. We use this information to improve our sites and our products. We may also use this non-personal information to create statistics used for marketing and promotion.

Personal Information

If you have supplied personal information using a web form or e-mail, we will use this information only to communicate with you for the purpose for which the information was entered. We will never send you unsolicited e-mail or mail. We will never supply your details to any third party. We take all appropriate steps to protect the security of information that we collect.


External Links

This site may contains links to other sites. AnalystSoft is not responsible for the privacy practices or the content of such websites. Visitors should consult the other sites' privacy notices as we have no control over information that is submitted to, or collected by, these third parties.

Copyright

All content on this site is protected and may not be copied without the permission of AnalystSoft, which reserves all rights. If you see a violation of copyright about our site, please do not hesitate to contact us (click here) .

Refund Policy

The products available for purchase on our web site are downloadable, and try-before-you-buy. We provide free trial periods to let you evaluate our products before you make a purchase decision.

Please use the trial period to make sure that the software meets your needs before purchasing a license.

If you purchase one of our products, after your payment has cleared you will receive an email with the purchase code to activate the software during 12 hours. Once this information is emailed to you, no refunds will be given. We have this policy since it would be impossible for you to return your registered version of our software.

During your trial period, our support staff is available to assist in installation and configuration via email or live chat. We strongly recommend that all customers download, install, and test the trial version of any product prior to making a purchase.

In rare instances and only within 30 days of purchase, if due to technical difficulties or platform incompatibilities the software will not function, we may, at our discretion, issue a refund. In such instances, we require that you provide enough information for us to positively identify your purchase transaction (e.g., order number, your company name, date of transaction, purchase code, number of licenses purchased, etc.). If we are able to positively identify your order, and if your request is made within 30 days of purchase, you must submit to us a letter of destruction of software on your company letterhead before we will process the refund. AnalystSoft is not responsible for lost, delayed, or misdirected mail or email, delays for downloading, or other communication system delays.

Acceptance of this Refund Policy
It is your responsibility to familiarize yourself with this refund policy. By placing an order for any of our products, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy.

If you do not agree with or fully accept the terms of this refund policy, we ask that you do not place an order with us.

Please send any questions regarding our refund policy to our sales team (click here) .